Frequently Asked Questions
Everything you need to know about shopping with VALOR.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. As VALOR collections often feature a modern, tailored fit, we recommend measuring a similar garment you own to ensure the perfect match.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply access our returns portal to generate a prepaid shipping label. Please note that intimate apparel and final sale items are non-returnable.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery. You will receive a tracking number via email as soon as your order ships.
What payment methods do you accept?
VALOR accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at the heart of VALOR. We prioritize organic cotton, recycled polyesters, and ethical manufacturing processes. Detailed material information is listed under the 'Sustainability' tab on every product page.
Do you ship internationally?
Yes, VALOR ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.